In 1985, in the early years of the balikbayan box industry, Cholito Arce had the vision of helping his kababayans share their American dream with their loved ones back in the Philippines, and set out to start his own company, FRS.
Cholito envisioned his company‘s service to be, simply–fast, reliable and safe.
In the early 80‘s, Cholito was working for a Thai company engaged in the packing and shipping of personal effects by container for repatriating Thais. This gave him the idea to consolidate boxes and send to multiple consignees (instead of just one consignee) to the Philippines. In 1982, Cholito and a friend started a freight-forwarding company that would cater to the Pinoy community and soon provide the business model for the industry. It was no ordinary freight-forwarding business; the insight that inspired Cholito‘s business idea is his kababayans‘ practice of sending pasalubong. Cholito was able to find a very special new use for consignee boxes, which US-based Filipinos can send home any time. He called these boxes "balikbayan boxes"
Cholito eventually decided to go on his own to establish FRS in 1985 with his brother Luis. He first set up shop in his house in Staten Island, storing picked-up boxes in his garage. Luis, who had an office job in Manhattan, at first worked part-time for FRS, and would pick up boxes around New Jersey after work and during weekends.
To promote their fledgling business, Cholito and Luis, with the help of a cousin, took every opportunity to distribute flyers about their balikbayan box service to Filipinos–outside churches, inside Filipino grocery stores and during community gatherings. In no time, Cholito would formally open the FRS office in Ozone Park, Queens, and would eventually transfer it to its current location at Woodside, in the heart of the Filipino community.
To further and more effectively improve operations in the Philippines, FRS formally opened its Quezon City office in 1991. To keep up with the demands of a growing market, FRS also soon opened satellite offices in New Jersey, Texas, Nevada and Arizona. Other services also evolved as FRS strove to continually find ways to be relevant in answering the needs of Filipinos in North America as well as the Philippines.
Through the years, FRS has maintained its warm, personalized brand of service, even as it expanded and diversified its operations. Not surprisingly, FRS continues to remain sensitive and relevant to the needs of its market. More importantly, FRS through the years has built its credibility and trustworthiness with Filipinos both in North America and the Philippines, much like a trusted friend or relative.
FRS Philippine Freight Services Inc. was established in 1985 and was incorporated in the state of New York in 1991.
The company’s head office is located at 69-05 Roosevelt Avenue, Woodside, New York. Its distribution office in the Philippines is at Pasda Mansion, Timog Avenue corner Quezon Avenue, Quezon City.
FRS is registered, licensed and bonded by the Federal Maritime Commission of the United States of America in Washington D.C. (No. 16841N), as required for businesses in transport of cargo by sea. FRSis registered and accredited by the Republic of the Philippines Customs Bureau.
FRS is an agent of licensed money remittance companies in states where the company has money remittance operations and is accredited by the Central Bank of the Philippines to engage in money remittance.
FRS has established offices in New Jersey, Texas, Nevada and Arizona for the convenience of more than 50,000 loyal customers from all over the 48 states. In all its years of operations, FRS has had the experience of shipping and delivering hundreds of thousands of balikbayan boxes and has airlifted and deivered more than 150 tons of cargo, including items purchased from online stores.
FRS is committed to the growth of this shipping industry by continually looking for ways to improve our services and make them always relevant to the changing needs of the market. FRS has the greatest respect for its competitors who share the same commitment.